Subs / Partner Policy
Players register and participate with a specific Partner for the season. If a Player’s regular Partner is unable to attend one or more practices, a Substitute (“Sub”) may be used.
All Substitute Players must:
- Register with Surface VBC
- Complete all required waivers
- Pay any applicable participation fees
If a Substitute participates in more than two practices, they will be required to purchase a program uniform top.
Because our training structure is partner-based, it is strongly discouraged for Athletes to attend practices alone without a Partner or approved Substitute.
Integrating an individual Athlete into another established pair can be difficult and may impact the training flow for all participants.
Whenever possible, Substitutes should be of a similar age and skill level as the registered Athlete.
Refund & Credit Policy
Surface VBC does not offer refunds or credits for missed practices due to:
- Vacations
- Appointments
- Family scheduling conflicts
- Emergencies
- Injuries to an Athlete or their Partner
- Weather-related schedule changes or reschedules
If space is available in another training session or tournament day, Surface VBC may be able to accommodate your Athlete/team in an alternate session; however, this cannot be guaranteed.
Injury Policy
Unfortunately, injuries are a part of sports participation. Over the past 11 years, Surface VBC has been fortunate to experience very few significant injuries within its programs.
If a registered Athlete suffers an injury that prevents participation, Surface VBC may offer a credit toward a future season. Credits are valid for the following season only and are issued at the discretion of the program.
If an Athlete is injured, their Partner is encouraged to find a Substitute for the remainder of the registered session whenever possible.
Credits may also be issued if a class or program is canceled due to low participation.
Please note:
- Credits are not provided for weather-related reschedules, holidays, or schedule adjustments outside of Surface VBC’s control.
- As an outdoor program, schedule flexibility is an expected part of participation.
- If a rescheduled practice is announced and an Athlete does not attend or fails to notify staff in advance, no credit will be issued.
Surface VBC appreciates the flexibility and understanding shown by members during the 2025 season and anticipates only a limited number of credits being necessary in 2026.
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### Weather Policy
If severe weather forces Surface VBC to delay or cancel a scheduled practice, notification will be sent by 7:00 AM whenever possible.
A makeup or rescheduled session may be proposed; however, alternate dates and times may impact family schedules. Facility availability may also limit rescheduling options. For this reason, Surface VBC makes every effort to hold scheduled practices whenever conditions are safe, even if weather conditions are less than ideal.
For Athlete safety:
- Practices will not be held when lightning is present in the area.
- Athletes and families may be directed inside the facility at any time for safety purposes.
The fastest and most reliable way to receive cancellation or weather updates is through Surface VBC’s social media pages.
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